FAQs
What do you finish your timber pieces in?
Timber options include natural, limed, mocha, brown, charcoal, black-stained oak and walnut. A waterborne polyurethane finish (two-pack) technique ideal for everyday living, dining and working. Both stain and colour finished pieces are sealed with the same clear final coat for optimal surface function and aesthetics.
What do the stain and colour finish options cost?
All stain and colour finishes are included in the quoted standard price of pieces at no additional charge. On rare occasions, for particular customisation, certain finishes may incur an additional charge.
What fabric do you recommend for your sofas?
We work with a range of fabric suppliers to fit your project including Mokum, Warwik, Designs of the Time and Kvadrat and others.
Listed in the sofa and upholstered sections you can see the collections of fabric we recommend in each pricing tier of standard, premium and luxury with a full colour way range for you to choose from.
We can upholster our pieces in an extensive range of fabrics, as well as nearly any fabric you provide and our studio and design team can work with you for suitable fabric recommendations for commercial and heavy-use areas outside of residential spaces.
Can I visit the showroom?
Of course!
The Melbourne showroom is open by appointment Monday - Friday, 10am - 4:30pm.
To see our work in person email hello@madestudio.com.au or call (03) 9070 3415 during business hours.
How do I get trade pricing?
Trade pricing is available to qualified buyers in the architecture and design industry. Apply for a trade account here.
Do you work on Custom Projects?
Yes! The workshop thrives on collaboration, ideas and exploration.
If you’re curious about a custom project, let’s discuss.
Email hello@madestudio.com.au or call (03) 9070 3415 during business hours.
What wood do you use?
We source premium solid White American Oak and American Walnut for our handcrafted pieces. All our solid timbers are eco-certified and FSC® rated.
It is possible to have pieces made in other timbers and our studio team can work with you to confirm the selection of hard timbers.
White Oak is regarded for its unique grain quality, stable build and receptive nature to our wide range of finishes. Walnut has a beautiful rich tonal quality and grain characteristics.
For the interior framing of upholstered pieces Pine, MDF and Plywood are used in combination for light weight strength, affordability and durability.
When will my order ship?
All works ship within the designated lead times given at the time your order was placed.
Standard lead times are usually 8-12 weeks.
If you require faster shipping, please specify with us during your order to see if it can be accomodated.
Longer lead times apply to custom or modified works.
All of our works are hand-crafted with quality, love and care over speed.
We’re not ready for our piece quite yet, do you offer storage?
Yes, Made Studio offers 1 week of complimentary storage of your piece once it has been completed and we coordinate delivery with you.
If you are not ready to receive your piece, are waiting on project completion or would like us to hold onto your completed piece for longer, Made Studio can store your piece for you at the following storage rates.
Storage costs are due before final delivery is released.
Do you ship internationally?
For international shipping, if you don’t have your own shipping agent, we can put you in touch with a trusted Australian logistics provider who can assist you with shipping directly.
How do you ship local?
We arrange local Australian delivery through our trusted third-party logistics partners or, alternatively, collection can be arranged for free from our Brunswick workshop.
I am experiencing delays with my lead time.
Generally, our lead times are around 10-12 weeks for solid timber furniture pieces made to order and 12 weeks for upholstered pieces made to order. This may vary depending on how busy things are. We will always give you an approximate lead time at the start of an order.
Sometimes orders can be delayed. This usually occurs when we are working with a partner who experiences a delay on their end that we could not have originally foreseen. If this occurs, we will notify you of the issue, and let you know how long the delay will be. We always try to meet delivery deadlines, but sometimes unforeseen issues occur in production.
How do I clean my product?
See our guide for detailed Care & Maintenance
I have other questions.
We’re happy to help.
hello@madestudio.com.au
(03) 9070 3415
175 Rose Street, Fitzroy 3065 Victoria Australia